Here's a detailed "Delivery Information" page content for Boats Group's marine parts e-commerce website, optimized for clarity and customer experience:
Shipping & Delivery Policy
Free Standard Shipping on Orders Over $50
At Boats Group, we ensure fast and reliable delivery of marine parts to keep your vessel in top condition.
1. Shipping Rates & Free Shipping
🛳️ Free Standard Shipping
- Applies automatically to all U.S. domestic orders over $50 USD (before taxes).
- Delivered via USPS Priority Mail or FedEx Ground (3-5 business days after processing).
⛵ Standard Shipping Rates
- 7.99forordersunder50
- Calculated rates for oversized/heavy items (e.g., propellers, anchors): Shown at checkout
2. Processing & Delivery Time
Order Processing
- All orders processed within 1-2 business days (Mon-Fri, excluding holidays).
- Cutoff time: 3:00 PM EST for same-day processing
Delivery Timelines
| Destination | Standard Shipping | Expedited Options (Extra Cost) |
|---|---|---|
| Continental USA | 3-5 business days | 2-Day / Overnight Available |
| Alaska & Hawaii | 5-7 business days | Contact for urgent requests |
| International | 7-15 business days | Custom quotes available |
3. Important Shipping Notes
🔧 Marine-Grade Packaging
- All parts packed in waterproof, corrosion-resistant containers with protective padding
🌊 Remote Locations
- Additional 2-3 days for delivery to marinas, docks, or coastal areas
🔒 Signature Requirement
- Mandatory for orders over $500 (for your security)
⚠️ Backordered Items
- Rare marine parts may require special ordering. We'll notify you immediately if delays occur.
4. Tracking Your Order
- Tracking number emailed within 24 hours of shipment
- Monitor your package: Track via USPS | Track via FedEx
- Contact us immediately if:
• Tracking shows "Delivered" but no package
• Package appears damaged upon receipt
5. International Shipping
🌍 Available to 30+ Countries
- Duties/taxes calculated at checkout (DDU Incoterms 2020)
- Restricted items: Certain engine parts may require export documentation
6. Returns & Damages
- 30-Day Return Policy: See Returns Page
- Damaged in transit? Contact us within 48 hours with photos:
📧 [email protected]
☎️ 1-800-BOATS-00
Need Urgent Marine Parts?
For emergency dockside delivery or wholesale inquiries:
📞 Call our Marine Logistics Team: 1-800-BOATS-99
Last Updated: [Insert Date]
This structure:
- Prioritizes key information (free shipping threshold)
- Uses marine-specific terminology and icons
- Addresses common concerns (waterproof packaging, remote locations)
- Includes clear timelines and visual hierarchy
- Links to related policies (returns)
Would you like me to adjust any section or add specific marine industry details (e.g. customs documentation for boat parts)?